{"id":7727,"date":"2025-05-13T14:03:37","date_gmt":"2025-05-13T12:03:37","guid":{"rendered":"https:\/\/impactnewenergy.com\/?page_id=7727"},"modified":"2025-05-13T14:03:37","modified_gmt":"2025-05-13T12:03:37","slug":"uslugi-serwisowe","status":"publish","type":"page","link":"https:\/\/impactnewenergy.com\/pl\/serwis\/uslugi-serwisowe\/","title":{"rendered":"Us\u0142ugi Serwisowe"},"content":{"rendered":"\r\n<section class=\"block-acf block-hero block-hero--one_col\"  data-id=\"block_2ad754bb51e1a8bc8acdfcb194277e00\">\r\n\t<style>.block-hero{margin-block:0;margin-bottom:5rem;padding-top:3.75rem}@media(min-width: 1200px)and (max-width: 1399px){.block-hero .container{max-width:81.5625rem}}@media(min-width: 1400px){.block-hero .container{padding:0 3.5rem}}.block-hero__inner{padding-top:1.125rem}@media(max-width: 1199px){.block-hero__inner h1 br{display:none}}.block-hero h1{text-transform:uppercase;margin-top:0}@media(max-width: 991px){.block-hero h1{font-size:1.75rem}}.block-hero p{margin-bottom:2rem;font-size:1.375rem;line-height:1.4545454545;font-weight:400}@media(min-width: 992px){.block-hero p{font-size:1.625rem;line-height:1.2307692308;margin-bottom:3rem}}.block-hero__image{position:relative;overflow:hidden;width:100%}@media(min-width: 992px){.block-hero__image{padding-top:26.25rem}}@media(min-width: 1400px){.block-hero__image{max-height:26.25rem}}@media(max-width: 991px){.block-hero__image{margin-top:2rem}}.block-hero__image img{max-width:100%;width:100%}@media(max-width: 991px){.block-hero__image img{aspect-ratio:705\/469;object-fit:cover}}@media(min-width: 992px){.block-hero__image img{position:absolute;top:0;left:0;right:0;height:100%;width:100%;object-fit:cover;object-position:center}}.block-hero__image::after{position:absolute;content:\"\";width:100%;height:100%;inset:0;background:rgba(61,63,146,.2);mix-blend-mode:overlay}@media(min-width: 992px){.block-hero__img-top img{object-position:top}}@media(min-width: 992px){.block-hero__img-bottom img{object-position:bottom}}@media(min-width: 992px){.block-hero--two_cols{padding-top:2rem}}@media(min-width: 992px){.block-hero--two_cols .block-hero__inner h1+.c-btn{margin-top:0}}@media(min-width: 992px)and (max-width: 1199px){.block-hero--two_cols .block-hero__inner p>br{display:none}}@media(min-width: 992px){.block-hero--two_cols .block-hero__row{display:grid;grid-template-columns:1fr 50%;grid-gap:3.5625rem}}@media(min-width: 992px){.block-hero--two_cols .block-hero__image{height:100%;max-height:29.3125rem;padding:0}}@media(min-width: 1400px){.block-hero--two_cols .block-hero__image{height:29.3125rem;padding:0}}.block-hero--two_cols .block-hero__image::after{background:rgba(65,65,65,.3);mix-blend-mode:multiply}@media(min-width: 992px){.block-hero--two_cols .c-btn{margin-top:0.9375rem}}@media(max-width: 991px){.block-hero--two_cols .block-video{margin-top:3rem}}.block-hero--two_cols .block-video--oembed .iframe-wrapper{max-height:21.875rem;padding-bottom:56.4%}@media(min-width: 992px){.block-hero--two_cols.block-hero--video .block-hero__row{align-items:center}}.block-hero--one_col .block-hero__image,.block-hero--one_col .block-video{margin-top:2rem}@media(min-width: 992px){.block-hero--one_col .block-hero__image,.block-hero--one_col .block-video{margin-top:3rem}}@media(min-width: 1200px){.block-hero--one_col.block-hero--oembed .block-video--autoplay{height:26.25rem}}.block-hero__bg-image{position:absolute;width:100%;height:100%;inset:0;z-index:-1}.block-hero__bg-image img{height:100%;width:100%;position:absolute;object-fit:cover}.block-hero__bg-image::after{position:absolute;content:\"\";width:100%;height:100%;inset:0;background:url(\"https:\/\/impactnewenergy.com\/wp-content\/themes\/impact\/images\/page-theme\/hero-pattern.svg\") top left no-repeat;background-size:cover}.block-hero--with-img-bg,.block-hero--with-video-bg{padding-top:3rem;padding-bottom:3rem;position:relative}@media(min-width: 992px){.block-hero--with-img-bg,.block-hero--with-video-bg{min-height:40.625rem;padding-top:9.3125rem;padding-bottom:3rem}}@media(min-width: 992px){.block-hero--with-img-bg .block-hero__inner,.block-hero--with-video-bg .block-hero__inner{max-width:66.0625rem}}@media(min-width: 992px){.block-hero--with-img-bg .block-hero__inner p,.block-hero--with-video-bg .block-hero__inner p{max-width:42.75rem;font-size:1.25rem;line-height:1.4;font-weight:500}}.block-hero--with-video-bg{overflow:hidden}.block-hero--with-video-bg .block-video{position:absolute;width:100%;height:100%;inset:0;z-index:-1;margin:0;max-height:unset !important}.block-hero--with-video-bg .block-video .video-bg-file{width:100%;height:100%;object-fit:cover;object-position:center;position:absolute}.block-hero--with-video-bg .block-video .iframe-wrapper{width:100%;height:100%;object-fit:cover;position:absolute;padding:0;margin:0;max-width:unset !important;max-height:unset !important;bottom:0}.block-hero--with-video-bg .block-video .iframe-wrapper,.block-hero--with-video-bg .block-video .video-internal-file{max-width:100%;max-height:100%}.block-hero--with-video-bg .block-video .video-internal-file{padding-bottom:0;height:100%}@media(min-width: 1200px){.block-hero--with-video-bg .block-video--oembed.block-video--autoplay{height:100%}}@media(min-width: 1200px){.block-hero--with-video-bg .block-video--oembed.block-video--autoplay .iframe-wrapper{top:0;transform:translateY(0)}}.block-hero__sticky-button{position:fixed;right:0;bottom:2%;border-radius:3.125rem 0 0 3.125rem;background:rgba(61,63,146,.8);color:#fff;padding:1.25rem 2.5rem;transition:color .2s,background-color .2s;font-size:1.125rem;line-height:1.3333333333;font-weight:400;z-index:2}.block-hero__sticky-button:hover,.block-hero__sticky-button:focus{color:#fff;background:#3cbcc9}@media(min-width: 992px){.block-hero__sticky-button{padding:1.75rem 3.25rem 1.75rem 4.5rem}}@media(min-width: 992px){.home .block-hero{padding-top:4.0625rem}}.home .block-hero .block-hero__inner h1{margin-bottom:2rem}@media(min-width: 992px){.home .block-hero .block-hero__inner h1{font-size:3rem;line-height:1.125;margin-bottom:3rem}}@media(min-width: 992px){.block-hero--modal .block-hero__inner{padding-top:0}}<\/style>\t\r\n\t\r\n\t<div class=\"container\">\r\n\t\t<div class=\"block-hero__row\">\r\n\t\t\t<div class=\"block-hero__inner\" data-scroll-animation>\r\n\t\t\t\t\t\t\t\t\t<h1>Umowy SLA \u2013 Gwarantowany czas reakcji, gwarancja bezpiecze\u0144stwa<br \/>\noperacyjnego<\/h1>\n<p>Dla firm, kt\u00f3re ceni\u0105 sobie przewidywalno\u015b\u0107, bezpiecze\u0144stwo proces\u00f3w i wysok\u0105<br \/>\ndost\u0119pno\u015b\u0107 urz\u0105dze\u0144, oferujemy indywidualnie dopasowane umowy SLA<br \/>\n(Service Level Agreement) z gwarantowanym czasem reakcji serwisowej. To<br \/>\nrozwi\u0105zanie dedykowane klientom, dla kt\u00f3rych ka\u017cda godzina przestoju przek\u0142ada si\u0119<br \/>\nna realne straty produkcyjne, logistyczne lub finansowe.<\/p>\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t<figure class=\"block-hero__image block-hero__img-center\" data-scroll-animation>\r\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"933\" height=\"700\" src=\"https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-933x700.jpg\" class=\"attachment-hero-image size-hero-image\" alt=\"\" srcset=\"https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-933x700.jpg 933w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-300x225.jpg 300w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-1024x768.jpg 1024w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-768x576.jpg 768w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-1536x1152.jpg 1536w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-2048x1536.jpg 2048w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-253x190.jpg 253w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-691x518.jpg 691w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-867x650.jpg 867w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-560x420.jpg 560w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-571x428.jpg 571w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-398x298.jpg 398w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-1067x800.jpg 1067w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-570x428.jpg 570w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-224x168.jpg 224w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-85x64.jpg 85w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-230x173.jpg 230w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-568x426.jpg 568w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-296x222.jpg 296w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-512x384.jpg 512w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-190x143.jpg 190w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-132x99.jpg 132w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-27x20.jpg 27w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-40x30.jpg 40w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-22x17.jpg 22w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-43x32.jpg 43w, https:\/\/impactnewenergy.com\/wp-content\/uploads\/2025\/01\/DSCF0129-59x44.jpg 59w\" sizes=\"auto, (max-width: 933px) 100vw, 933px\" \/>\t\t\t\t<\/figure>\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t<\/section>\r\n\n\n\t<section class=\"block-acf images-content\"  data-id=\"block_bd32472e2100f030f8e0769e7dc4906a\">\r\n\t\t<style>.images-content{background:linear-gradient(90deg, #0d0d0e 0%, #0d0d0e 0.01%, #12132c 100%);color:#fff;background-size:500% 200%;background-position:0% 0%;animation:gradient-anim 30s linear infinite;will-change:background-position}@media(max-width: 991px){.images-content img{width:100%}}.images-content__top{margin-top:3rem;padding-bottom:3rem;border-bottom:0.0625rem solid rgba(110,111,141,.5);gap:3rem;display:flex;flex-direction:column}@media(min-width: 992px){.images-content__top{margin-top:5rem;padding-bottom:3.9375rem;flex-direction:row;justify-content:space-between}}@media(min-width: 1400px){.images-content__top{gap:5rem}}@media(min-width: 992px){.images-content__top-copy{max-width:28.3125rem}}@media(min-width: 1400px){.images-content__top-copy{max-width:none}}@media(min-width: 1400px){.images-content__top-image{flex:1 0 auto}}.images-content__bottom{margin-top:3rem}@media(min-width: 992px){.images-content__bottom{margin-top:5.0625rem}}.images-content__bottom-title{margin-top:5rem}.images-content__bottom-wrapper{gap:3rem;display:flex;flex-direction:column}@media(min-width: 992px){.images-content__bottom-wrapper{flex-direction:row;justify-content:space-between}}@media(min-width: 1400px){.images-content__bottom-wrapper{gap:5rem}}.images-content__bottom-content{display:flex;flex-direction:column;row-gap:3rem}@media(min-width: 992px){.images-content__bottom-content{row-gap:7.375rem;max-width:31.9375rem}}@media(min-width: 1400px){.images-content__bottom-content{max-width:none}}.images-content__bottom-content-title{color:#21d5e8}@media(min-width: 1400px){.images-content__bottom-image{flex:1 0 auto}}<\/style>\t\t\r\n\t\t<div class=\"container\">\r\n\t\t\t\t\t\t\t<div class=\"images-content__content\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"images-content__copy is-style-large\" data-scroll-animation>Dzi\u0119ki SLA masz pewno\u015b\u0107, \u017ce w przypadku awarii lub potrzeby wsparcia\r\ntechnicznego reagujemy zgodnie z wcze\u015bniej ustalonym harmonogramem i\r\nzobowi\u0105zaniami umownymi \u2013 niezale\u017cnie od miejsca i czasu zg\u0142oszenia.<\/p>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"images-content__top\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"images-content__top-copy\" data-scroll-animation><h4>Co zyskujesz dzi\u0119ki umowie SLA?<\/h4><br \/>\r\n\u2705 Gwarantowany czas reakcji<br \/>\r\nReagujemy w \u015bci\u015ble okre\u015blonym czasie \u2013 np. w ci\u0105gu 4h, 8h lub 24h \u2013 w zale\u017cno\u015bci<br \/>\r\nod poziomu SLA. To pozwala Ci lepiej planowa\u0107 dzia\u0142ania i ogranicza\u0107<br \/>\r\nnieprzewidziane przestoje.<br \/>\r\n\u2705 Priorytetowa obs\u0142uga<br \/>\r\nZg\u0142oszenia od klient\u00f3w z umow\u0105 SLA s\u0105 obs\u0142ugiwane priorytetowo \u2013 zar\u00f3wno przez<br \/>\r\nlini\u0119 wsparcia technicznego, jak i przez mobilnych in\u017cynier\u00f3w serwisu.<br \/>\r\n\u2705 Sta\u0142y kontakt i jednoznaczne zasady<br \/>\r\nDzi\u0119ki SLA masz dost\u0119p do dedykowanych kana\u0142\u00f3w kontaktu i jasnych procedur \u2013<br \/>\r\nwiesz, czego mo\u017cesz oczekiwa\u0107, i kiedy.<br \/>\r\n<br \/>\r\n\u2705 Zwi\u0119kszona dost\u0119pno\u015b\u0107 zasob\u00f3w<br \/>\r\nW ramach umowy zapewniamy dost\u0119pno\u015b\u0107 cz\u0119\u015bci zamiennych i rotacyjnych baterii,<br \/>\r\nco przyspiesza naprawy i minimalizuje ryzyko przestoj\u00f3w.<br \/>\r\n\u2705 Przewidywalno\u015b\u0107 koszt\u00f3w<br \/>\r\nSLA mo\u017ce obejmowa\u0107 tak\u017ce elementy prewencji i pakiety serwisowe w ramach sta\u0142ej<br \/>\r\nmiesi\u0119cznej lub rocznej op\u0142aty, co pozwala lepiej zarz\u0105dza\u0107 bud\u017cetem utrzymania.<br \/>\r\n\u2705 Spok\u00f3j i bezpiecze\u0144stwo<br \/>\r\nMasz gwarancj\u0119, \u017ce nawet w sytuacji awaryjnej nie zostaniesz sam \u2013 wiemy, \u017ce<br \/>\r\nTwoja dzia\u0142alno\u015b\u0107 nie mo\u017ce czeka\u0107.<\/p>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"images-content__bottom\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"images-content__bottom-wrapper\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"images-content__bottom-content\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"images-content__bottom-content-item\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"images-content__bottom-content-title\" data-scroll-animation>Baterie Rotacyjne \u2013 Elastyczno\u015b\u0107 i dost\u0119pno\u015b\u0107 zawsze wtedy, gdy ich potrzebujesz<\/h4>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"images-content__bottom-content-text\" data-scroll-animation>W odpowiedzi na rosn\u0105ce oczekiwania klient\u00f3w w zakresie elastyczno\u015bci i\r\ndost\u0119pno\u015bci zasob\u00f3w, oferujemy mo\u017cliwo\u015b\u0107 skorzystania z baterii rotacyjnych \u2013 w\r\npe\u0142ni sprawnych, gotowych do pracy zestaw\u00f3w bateryjnych dost\u0119pnych na wymian\u0119\r\nlub tymczasowe zast\u0119pstwo. To rozwi\u0105zanie idealne dla firm, kt\u00f3re nie mog\u0105 sobie\r\npozwoli\u0107 na przestoje lub d\u0142ugie oczekiwanie na napraw\u0119, regeneracj\u0119 czy wymian\u0119\r\nbaterii.\r\nNasze baterie rotacyjne s\u0105 regularnie serwisowane i testowane, co gwarantuje ich\r\nniezawodno\u015b\u0107 i bezpiecze\u0144stwo u\u017cytkowania. Klient otrzymuje sprawn\u0105 bateri\u0119 \u201eod\r\nr\u0119ki\u201d, dzi\u0119ki czemu mo\u017ce kontynuowa\u0107 prac\u0119 bez zak\u0142\u00f3ce\u0144 \u2013 podczas gdy oryginalna\r\nbateria trafia do serwisu, regeneracji lub utylizacji.\r\nNajwa\u017cniejsze korzy\u015bci korzystania z baterii rotacyjnych:\r\n\uf0b7 Minimalizacja przestoj\u00f3w \u2013 natychmiastowa wymiana baterii eliminuje czas\r\noczekiwania na napraw\u0119 lub dostaw\u0119 nowej jednostki.\r\n\uf0b7 Bezpiecze\u0144stwo operacyjne \u2013 rotacyjne baterie s\u0105 w pe\u0142ni sprawne,\r\nprzetestowane i zgodne ze specyfikacj\u0105 techniczn\u0105 urz\u0105dzenia.\r\n\uf0b7 Oszcz\u0119dno\u015b\u0107 czasu i zasob\u00f3w \u2013 klient nie musi anga\u017cowa\u0107 zespo\u0142u\r\ntechnicznego w proces serwisowania \u2013 wystarczy szybka wymiana.\r\n\uf0b7 Elastyczno\u015b\u0107 w planowaniu \u2013 mo\u017cliwo\u015b\u0107 zaplanowania wymiany w\r\ndogodnym momencie bez zak\u0142\u00f3cania pracy magazynu lub zak\u0142adu.\r\n\uf0b7 Wsparcie w szczytach sezonowych \u2013 rotacyjne baterie mog\u0105 by\u0107\r\nwykorzystywane tymczasowo w okresach zwi\u0119kszonego obci\u0105\u017cenia\r\noperacyjnego.\r\n\r\n\uf0b7 Pe\u0142na obs\u0142uga logistyczna \u2013 zapewniamy transport baterii, odbi\u00f3r jednostki\r\nuszkodzonej oraz jej serwisowanie lub utylizacj\u0119 zgodnie z przepisami.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t<\/section>\r\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":7635,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7727","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - 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